PRIVACY POLICY
"Pure Real Estate" is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the General Data Protection Regulation (RGPD) (EU) 2016/679, of 27 April, and in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).
In accordance with these regulations, we inform you that the use of our website may require you to provide certain personal data through contact forms, or by sending emails, and that these will be processed by "Pure Real Estate", Data Controller, whose data are:
- Company Name: Plains & Urban Real Estate, S.L.
- CIF: B06857437
- Registered Address: C/ Cap Martinet, 22, Local 5 - 07819, Nuestra Señora De Jesús, Illes Balears, Spain
- Telephone: +34 971 193 231
- eMail: [email protected]
- Data Protection Department: ExpertosLOPD, S.L., CIF B70585450, Calle Juan Flórez, 146 - 15005, A Coruña, [email protected]
Collection and Processing of Personal Data
A personal data is any information relating to a person: name, email, address, telephone number, NIF/NIE... Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.
"Pure Real Estate, as Data Controller, has the duty to inform the Users of its website about the collection of personal data that may be carried out, either by sending an e-mail or by filling in the forms included in the website.
Only the data necessary to carry out the service contracted, or to be able to respond appropriately to the request for information made by the User, will be obtained. The data collected are identifying and correspond to a reasonable minimum in order to be able to carry out the activity carried out. In particular, no specially protected data is collected at any time. Under no circumstances will the data be used for any purpose other than that for which it was collected.
Contact forms/email
Purpose: To reply to your request for information made through our contact form/s.
Legitimation: The legal basis that legitimises this processing is the consent of the User, which may be revoked at any time.
Transfer of data: The personal data will be processed through servers managed by OPTIMASYS, which will be considered the Data Processor.
Mailing list registration forms (newsletter)
Purpose: Sending of communications, some of them commercial, of interest to the Users according to the subject matter of the web. As established by the LSSICE, "Pure Real Estate" undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication.
Legitimisation: The legal basis legitimising this processing is the consent of the User, which may be revoked at any time.
Transfer of data: Personal data will be processed through servers managed by Mailchimp, which will be considered the Data Processor.
Minors
Only persons over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians is a mandatory condition for us to process their personal data.
Furthermore, only persons over the age of 18 may use our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition for us to provide the services offered, unless the minor is emancipated.
Security Measures
Users of the "Pure Real Estate" website are informed that we have adopted the technical and organisational security measures available to us to prevent the loss, misuse, alteration, unauthorised access and theft of data, and thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection. The personal data collected in the forms are processed only by the staff of "Pure Real Estate" or the designated data processors.
The Website of "Pure Real Estate" also has an SSL encryption, which allows the User to securely send their personal data through the contact or registration forms on the website.
Veracity of the data
The User declares that all the data provided by him/her are true and correct and undertakes to keep them updated. The User shall be responsible for the veracity of his or her data and shall be solely liable for any disputes or litigation that may arise as a result of the falsity of such data. It is important that, so that we can keep the personal data updated, the User informs "Pure Real Estate" whenever there has been any change in them.
Transfer of data
"Pure Real Estate" will not transfer or communicate your data to any third party, except in the cases provided by law or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to:
- Providers of technological or computer services
- Payment service providers
- Courier and parcel delivery companies
- Third parties or intermediaries, as service providers, operating in our own name (agency, consultancy, etc.).
The transfer of data will take place in the strictest confidence, using the necessary measures, such as the signing of confidentiality contracts, or adherence to their privacy policies set out on their respective websites. The User may refuse the transfer of his/her data to the Data Processors, by means of a written request, by any of the aforementioned means.
Furthermore, in those cases in which it is necessary, Client data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, Labour Inspectorate, etc.
Exercise of User Rights
The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the User must contact us, providing documentation proving their identity (ID card or passport), by e-mail to [email protected], or by written communication to the address that appears in our Legal Notice. Said communication must include the following information: name and surname of the User, the object of the request, address and supporting data.
The exercise of rights must be carried out by the User himself/herself. However, they may be exercised by a person authorised as the User's legal representative, providing the documentation that accredits such representation.
The User may request the exercise of the following rights:
- Right to request access to personal data, which is the right to obtain information on whether their own personal data are being processed, the purpose of the processing that, where applicable, is being carried out, as well as the information available on the origin of said data and the communications made or planned for said data.
- The right to request rectification, in the event that the personal data is incorrect or inaccurate, or deletion of data that proves to be inadequate or excessive.
- The right to request the limitation of their processing, in which case only the data strictly necessary for the exercise or defence of claims will be kept by "Pure Real Estate".
- Right to object to the processing: this refers to the right of the data subject not to have their personal data processed or to cease processing in cases where their consent to the processing is not required, or in the case of commercial prospecting files or for the purpose of making decisions relating to the data subject and based solely on the automated processing of their data, unless for legitimate reasons or for the exercise or defence of possible claims, the data must continue to be processed.
- Right to data portability: in the event that you wish your data to be processed by another company, "Pure Real Estate" will provide you with the portability of your data in an exportable format.
In the event that consent has been granted for a specific purpose, the User has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
We undertake to execute all these rights within the maximum legal deadline (1 month).
If a User considers that there is a problem with the way in which "Pure Real Estate" is handling his/her data, he/she can address his/her complaints to the Security Officer or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.
Retention of data
The personal data of Users who use the contact form or send us an email requesting information will be processed for the time strictly necessary to respond to the request for information, or until the consent given is revoked.
Customers' personal data will be processed until the end of the contractual relationship. The period of conservation of personal data shall be the minimum necessary, and may be maintained for up to:
- 4 years: Law on Offences and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of wages...); Art. 66 et seq. General Tax Law (accounting books...).
- 5 years: Art. 1964 Civil Code (personal actions without special time limit).
- 6 years: Art. 30 Code of Commerce (accounting books, invoices...)
- 10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.
- No time limit: disaggregated and anonymised data.
For their part, the data of Users who register for the newsletter will be kept indefinitely, until the consent given is revoked.
Social networks
"Pure Real Estate" has a profile on some of the main social networks on the Internet (Facebook, YouTube, LinkedIn, Instagram), recognizing itself in all cases responsible for the processing of data of its followers, fans, subscribers, commentators and other user profiles (hereinafter followers) published by "Pure Real Estate".
The purpose of data processing by "Pure Real Estate", when the law does not prohibit it, will be to inform their followers about their activities and offers, by any means that the social network allows, as well as providing personalized customer service. The legal basis that legitimizes this treatment will be the consent of the person concerned, which may be revoked at any time.
Under no circumstances will "Pure Real Estate" extract data from the social networks, unless the consent of the User is specifically and expressly obtained for this purpose (for example, for the holding of a competition).
International Data Transfers
"Pure Real Estate" uses the services of the company Mailchimp, which is located in the United States, to send electronic communications. Standard contractual clauses approved by the European Commission have been signed with this entity, in order to ensure the appropriate level of protection in the processing of your personal data, in accordance with the criteria established by RGPD.
Confidentiality
The information provided by the User will be, in any case, considered confidential, and may not be used for purposes other than those described herein. "Pure Real Estate" undertakes not to disclose or reveal information about the User's intentions, the reasons for the advice requested or the duration of its relationship with the User.
Validity
This privacy and data protection policy has been drafted by Informático de Ibiza, data protection company, on 07 September 2023, and may vary depending on changes in regulations and jurisprudence that may occur, being the responsibility of the owner of the data the reading of the updated document, in order to know their rights and obligations in this regard at all times.
